Stella-Jones (“Stella-Jones”, “we”, “our”) takes your privacy seriously. This Privacy Notice (the “Notice”) is intended to describe how we collect, use, and disclose your personal information when you use our website, and what your rights are in this regard.
This Notice does not apply to third-party websites including those that can be accessed through hyperlinks made available on our website. If you consult a third-party website, such website will have its own notice and we invite you to consult them before submitting any personal information, where applicable.
What is “personal information”?
“Personal information" refers to any information which relates to a natural person and directly or indirectly allows that person to be identified. It could be your name, email address, phone number, date of birth and financial information (including bank and credit card information).
Your business details, such as your title, email address, business address or telephone number are considered personal information of a public nature.
What personal information do we collect?
When you use our website, we may collect your personal information, such as the following:
- Your contact information, such as your name, address, email, phone number and Company name;
- Recruitment information, such as your resume.
In any case, we strive to limit the amount of personal information that we collect to what is strictly necessary for the purposes described in the section “For what purposes do we use your personal information?”. We do not knowingly collect personal information from minors.
Do we collect information through “cookies”?
We collect certain information through cookies and other tracking technologies (collectively, “cookies”), when you browse our website.
Cookies are small text files containing a unique identification number which are automatically placed on a visitor's computer. Session cookies track information during an open session and are only temporarily stored in your computer's memory. Persistent cookies are stored on a visitor's computer until they expire or the visitor deletes them.
The cookies that we use do not collect personally identifying information, but rather general information that we do not combine with any personal information.
We use essential and functional cookies so that you can browse our website and use its features properly, and to customize your experience according to your preferences (for example, your language preference). You can consent or not to the activation of some of these functional cookies when you connect to our site. However, if you refuse such cookies, your browsing experience may be affected.
We also use Google Analytics to collect information about your use of our website (for example, the pages that you visit the most, and the error messages that you may receive). Such information is anonymous, and we only use them to improve the efficiency and operation of our website. You can consent or not to the activation of such cookies when you connect to our site.
If you would like more information about cookies, you can consult All About Cookies, or contact us as set forth in the “How to Contact Us?” section.
How do we collect your personal information?
We collect your personal information directly from you, with your consent, when you communicate with us or fill out a form on our website. However, under certain circumstances, we may collect your personal information from third parties when you have consented to it, or where the law allows us to do so (for example, government agencies, financial institutions, or other service providers).
How do we obtain your consent?
In general, we only collect, use, and disclose your personal information with your consent. In some cases, however, the law provides that we may collect, use, or disclose your personal information without your consent (for example, when we are required to disclose your information under a subpoena or court order).
By contacting us, voluntarily filing out a form with your personal information and browsing our website, you consent to the collection, use, and disclosure of your personal information in accordance with this Notice. If you provide us with the personal information of a third party, you declare that you have the consent or authority to allow us to collect, use, and disclose such information in accordance with this Notice.
Subject to certain legal or contractual restrictions, you can withdraw your consent at any time by contacting us as set forth in the “How to Contact Us?” section.
For what purposes do we use your personal information?
In general, we use your personal information for the following purposes:
- Provide goods or services to you;
- Create, maintain and improve our business relationship with you;
- Recruit staff;
- Provide information on Stella-Jones
- Ensure compliance with our legal and regulatory obligations
- Any other purpose that is authorized by law or to which you consent.
Who do we share your personal information with?
Your personal information is only made available to our employees and agents whose duties require it. We may also share your personal information with third parties when required by law, or with service providers (for example, cloud hosting service providers). In the latter case, we take all necessary measures to protect your personal information (for example, by adopting specific contractual measures and limiting the sharing of your personal information).
Is your personal information transferred outside Quebec?
The personal information collected by us is hosted on secure servers that may be located outside Quebec, namely elsewhere in Canada. We may also share your personal information with business partners outside Quebec, as part of the provision of our services. When your personal information is thus transferred outside Quebec, contractual commitments to protect the confidentiality of your information are put in place.
How long do we keep your personal information?
We will retain your personal information only for as long as necessary to fulfill the purposes listed in this Notice, or as required to comply with our legal and regulatory obligations. After this time, your personal information will be securely destroyed or anonymized.
How do we protect the confidentiality of your personal information?
The personal information that we collect is kept confidential in accordance with applicable laws. Furthermore, if you choose to provide us with personal information by email, or through a form on our website, we will only use the information that is strictly necessary to respond to your message and to act on it, and we will ensure that it is kept confidential.
We also take reasonable organizational, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, use or disclosure. For example, we make sure that access to our offices and computer equipment is restricted, in addition to training our staff about the security and confidentiality of the personal information to which they have access.
What are your rights?
You have the following rights:
- The right to access your personal information;
- The right to have your personal information corrected;
- To the extent applicable, the right to withdraw your consent to the disclosure or use of your personal information.
To exercise any of the above-mentioned rights, please contact us in the manner as set forth in the “How to Contact Us?” section.
How to contact us?
If you would like to learn more about the protection of your personal information or would like to exercise your rights or file a complaint, please contact Mr. Steve Larocque, our Privacy Officer, as follows:
- Postal address: 3100 Boulevard de la Côte-Vertu #300, Saint-Laurent, QC H4R 2J8 Canada
- Email: slarocque@stella-jones.com
How do we update our Notice?
Our Notice may be updated from time to time to reflect legislative or operational changes within our company. Although update notices may be used, the display of the revised Notice will be considered sufficient notice. Your continued use of our website or services is an acceptance on your part of this Notice and any update thereof.
This Notice was last updated on September 20, 2023.